A copy of our Notice of Privacy Practices can be found by here. <insert link to PDF>
Our E-mail Policy
We never rent or sell your e-mail address or phone number to anyone. Email addresses are used to communicate news or sale information via our newsletter, direct mail or recorded phone call.
At kleinspharmacy.com, your privacy and personal information is of the utmost importance. Our objective is to protect confidentiality by utilizing appropriate safeguards.
To assure your privacy and security, account information is password-protected. Any and all information you provide us is encrypted to ensure your information is safe and secure.
Questions or Suggestions
If you have questions or feedback please let us know via the form on our contact page.
We strive to provide our customers with competitive prices, matching or even providing more cost effective options than chain pharmacies. As a private pharmacy our goal is to provide superior, client-oriented service and not high prices
Your satisfaction is very important to us. By law prescription medication cannot be returned to the pharmacy, unless an error was made by the pharmacy. We will accept returns for other medical supplies.
- Return is made within 30 days from the date services were rendered.*
- Products are unopened and in original packaging.
- If you received a damaged product and notification is made within seven days by visiting us on our contact us page or via phone call.
- An error on our part occurred.
*Products returned after 30 days from the date the order was shipped and meeting the above criteria will be subject to a 15% restock fee.
Upon receipt of your returned products to Kleinsrx.com, we will send you a confirmation email and your refund will be processed within 14 days.
We will NOT accept returns under the following conditions:
Product has been opened or worn. Products that are not in resalable condition, bathroom products, and items worn against the skin.*
*Products returned that have been opened or worn will be discarded and no refund issued.